TerraFrog Clothing Corp. takes great pride in our customer driven return and refund policies. If for any reason you are dissatisfied with a purchase, we will assist you to obtain a prompt refund or exchange. Just contact us at Customerservice(at)terrafrog.com and tell us the reason for the return and we will send you a return authorization number. Please note that items that are returned to TerraFrog Clothing Corp. without an authorization number will not receive credit.
Refunds will be credited in the same form as they were paid. We ask that you kindly allow two billing cycles for your refund to appear on your credit card statement. Please note that you are responsible for all shipping and handling costs (for both origional order and return), as well as duties on international orders when applicable.
Terms and Conditions:
All prices are in CAD.